Frequently Asked Questions
Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Peeham Cleaning Services.
1. Why should I trust Peeham?
Our team of cleaners are very professional and friendly individuals that have clear police background checks and are hired through a rigorous one-to-one interview process. Issues of theft will be investigated, and the culprit(s) referred to the law enforcement agencies.
2. What if we missed something?
Call the supervisor of the cleaning team and whatever service that was missed will be taken care of.
3. Do I need to be home for every cleaning service?
You do not have to be at home or office premises for our team of cleaners to work except the very first day when service begins.
4. Who does Peeham hire to clean my home?
It takes a lot of trust to allow someone into your home or office and our cleaners take that responsibility seriously. When you engage us to service your home, office, or company you can be confident knowing that both you and your entablement are in good hands.
5. How will our relationship work?
We hire individuals that have a genuine passion for cleaning and for helping others.
6. What should I do before Peeham arrives?
All valuable properties must be secured.
7. What time does your team arrive?
Our cleaners will always arrive at your premise half an hour before the work begins.
8. What if something’s damaged during a service?
Peeham Cleaning Services LLC is fully insured and bonded against all forms of accidents at the workplace and in the home of their clients.
9. Am I liable for employment taxes, workers compensation, or insurance?
No.
10. How do I pay?
Payment for our services can done through check, money order or credit cards and will be based on our contractual agreement during our final negotiation.
11. Are you okay with pets being in the home during a cleaning service?
We clean homes with pets, but the pets have to be kept in their pen during the cleaning process.
12. Do your house cleaners accept tips?
Our team of cleaners are not allowed to accept gifts nor tip from our clients.
About Us
We are a premier cleaning company that specializes in providing top-quality cleaning solutions for both residential and commercial properties.
Services
Residential Cleaning
Commercial Cleaning
Office Cleaning
Contact Us
PEEHAM CLEANING SERVICES, LLC
700 Morse Road, Suite 208, Columbus, Ohio 43214-1897
Phone: 614-525-9377
Fax number: 614-396-6166
Email: info@peehamcleaningservices.com